Privacy Policy

Privacy Policy Prapokklao Hospital (hereinafter referred to as the “Hospital”) places great importance on the protection of personal data of website users, service recipients, contacts, and all related parties. This Privacy Policy is established to explain how the Hospital collects, uses, discloses, and protects personal data in accordance with applicable personal data protection laws. 1. Definitions, Personal Data refers to information relating to an identifiable natural person, whether directly or indirectly. Sensitive Personal Data refers to health information, medical treatment records, or other data as prescribed by law. Users refer to individuals who visit or use the Hospital’s website. 2. Types of Personal Data Collected The Hospital may collect various types of personal data, including general personal data such as name, telephone number, email address, address, and other contact information. The Hospital may also collect website usage data such as IP address, device type, browser type, access date and time, and website browsing history. In certain cases, the Hospital may collect sensitive personal data, including health information, medical treatment records, and information related to doctor appointments. Such data will be collected only as necessary and in compliance with applicable laws. 3. Purposes of Collection, Use, and Disclosure The Hospital collects, uses, and discloses personal data for the purpose of providing medical services and related services, managing doctor appointments and communications, providing information, news, or services related to the Hospital, improving and developing the quality of the website and services, and complying with applicable laws, regulations, and legal requirements. 4. Disclosure of Personal Data, The Hospital will not disclose Users’ personal data to third parties unless consent has been obtained from the data owner, disclosure is required by law, or disclosure is necessary for medical service purposes, such as sharing information with physicians or relevant organizations. 5. Data Retention and Security, The Hospital implements appropriate technical and administrative security measures to protect personal data against loss, unauthorized access, use, alteration, or disclosure. Personal data will be retained only for the period necessary to fulfill operational purposes or as required by applicable laws. 6. Rights of Data Owners, Data owners have rights under applicable laws to access and obtain copies of their personal data, request correction of inaccurate or outdated data, request deletion or destruction of personal data, request suspension of the use of personal data, and withdraw consent for the collection, use, or disclosure of personal data. The exercise of such rights shall be subject to the Hospital’s procedures and conditions. 7. Cookies, The website may use cookies to remember user preferences and usage behavior in order to enhance user experience. Users may configure their browsers to refuse cookies; however, doing so may affect certain functionalities of the website. 8. Links to External Websites, The website may contain links to external websites that are beyond the Hospital’s control. The Hospital is not responsible for the privacy policies, content, or security practices of such external websites. 9. Amendments to the Privacy Policy, The Hospital reserves the right to amend or update this Privacy Policy at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Privacy Policy. 10. Contact Information If you have any questions, complaints, or wish to exercise your rights regarding personal data, please contact Prapokklao Hospital through the communication channels designated by the Hospital.